Optimising Client Interactions in the Finance Sector

This webinar, hosted by the Financial Times in partnership with Totem, will discuss how the sector is currently interacting with clients; whether in-person interactions have returned as the de facto norm; and how to build a strategy for incorporating the upside of both into virtual meetings - without compromising on brand perception or quality of experience.

Balancing Digital and In-person Interactions 

How can firms find the right balance between digital and in-person interactions without compromising on the ability to close a deal or lose out to competitors who are willing to travel to meet clients?

In-person Working Policies 

Will the FS sector hold its ground with in-person working policies when the market becomes more competitive and other sectors are offering hybrid policies as standard?

 Digital Hospitality 

What is digital hospitality and how is this being driven by expectations for hyper personalisation? What kind of data can be harnessed from digital interactions and could this be used to leverage better outcomes with clients? 

FT Live Digital Dialogues - fully digital 50 minute event experiences delivering maximum engagement. Live webinars provide unique opportunities to engage global senior audiences. All access, digital passes include access to all the live sessions PLUS all sessions on demand for 30 days. Join the conversation.

© Financial Times Live

FT Live and its journalism are subject to a self-regulation regime under the FT Editorial Code of Practice